Terms and Conditions

Gameware trade and word marks identify Gameware Europe’s products and services, and let the public know the source of those products and services. You may make fair use of our trademarks in advertising and promotional materials, and in referring to our products and services (for example, in a magazine article) without our permission, provided you follow standard trademark usage practices and provide proper attribution. Other uses require written permission from Gameware Europe Ltd. We make exceptions for Creatures players who wish to develop their own non-commercial websites and games devoted to our titles. For these users we are pleased to allow the use of any artwork from our websites and there is no need to contact us - however, we would appreciate a link back to our website and a copyright notice indicating the origin of the art! However, third party, non-commercial websites are still bound by the following restrictions: You may not use Gameware Europe Ltd’s trademarks, whether design or word marks, in the following ways: In a non-Gameware Europe product name or publication title. In, as, or as part of your own trademarks. To identify products or services that are not Gameware Europe’s. In a manner likely to cause confusion. In a manner that implies inaccurately that we sponsor, endorse, or are otherwise connected with your own activities, products, and services. In a manner that disparages Gameware Europe Ltd. Proper attribution of Gameware Europe Ltd’s trademarks When you use Gameware Europe‘s trademarks, please include the following brief statement attributing the trademarks to Gameware Europe Ltd: “Gameware Europe, James Pond, Creebies, Creatures, Creatures 2, Creatures 3, Creatures Adventures, Creatures Playground, and Docking Station and associated logos are trademarks of Gameware Europe Ltd. in the United Kingdom and other countries" or the short form for personal sites: "Images Copyright Gameware Europe Ltd 2012 and used with permission". Personal use of Gameware Europe documents: Gameware authorises you to view, copy, download, and print Gameware documents that are on these web sites, subject to the following conditions: The documents may be used solely for personal, non-commercial, purposes. The documents may not be modified. The following copyright notice and permission notice must appear in each document: "Copyright (c) 1998-2009 Gameware Europe Ltd. All rights reserved. Protected by the copyright laws of the United Kingdom and international treaties." Copyright and trademark notices may not be removed. You may not reproduce, copy, or redistribute the design or layout of the Gameware web sites, individual elements, photographs or graphics, or Gameware logos without the express written permission of Gameware Europe Ltd. Use of software: Any use of software and accompanying documentation from this web site is subject to the terms of a software license agreement between you and Gameware Europe Ltd.. You must read the license agreement and indicate your agreement to its terms prior to installing or using the software. All rights, title and interest not expressly granted are reserved. We do not warranty the software on this site but will make every effort to assist those with problems installing or running the software distributed herein. Links to 3rd party sites: This web site may contain hyperlinks to web sites controlled by parties other than Gameware Europe Ltd.. We are not responsible for and do not endorse the contents or use of these web sites. Warranties and disclaimers: The information, software, products and services contained on this Web site may be out of date or include omissions, inaccuracies or other errors. Except where expressly provided otherwise in an agreement between you and Gameware Europe Ltd., all information, software, products and services are provided "as is" without warranty of any kind. Gameware Europe Ltd. hereby disclaims all warranties with respect to this information, software, products and services, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose. In no event shall Gameware Europe Ltd. be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this Web site. Gameware Europe Ltd. reserves the right to make changes or updates to this Web site at any time without notice Gameware Privacy Policy Gameware Europe has created this privacy policy in order to demonstrate its firm commitment to privacy. This policy discloses the privacy practices for the Gameware Europe websites. Information Collection Gameware Europe only collects personal information from visitors to our websites on a voluntary basis and only during (1) registration for membership areas, online games and chat; (2) email marketing campaigns; (3) the registration of products; and (4) the order of products from our online Mall. Personal information collected may include your name, email address, phone number, home address and date of birth. Visitors purchasing products from our online Mall will also need to provide a valid credit card number, expiration date and delivery address. We may also gather information about your computer operating system and net connection in order to deliver the best possible service to a wide range of users. We do not require this information for you to obtain access to our sites; however, you will not be able to access areas that require registration, such as member only areas, or purchase products from the Mall. Cookies A cookie is a piece of data stored on the user's computer containing information about the user which provides a means of maintaining a logged on status as the user navigates around the site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie either expires or, in certain cases such as a cookie used in the Mall site, the cookie will persist in the user's browser until deleted. By setting a cookie on our site, the user would not have to log in and provide a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use our Mall or play Creatures Docking Station. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site as well as allowing us to provide more focussed content. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. Log Files We use log files to analyse trends, administer the site, and view levels of interest in particular pages on an aggregate basis. Log files are not linked to personally identifiable information. Protecting Underage Users We at Gameware Europe respect the younger visitors to our site and understand the fears that parents may have when allowing their children to access the internet. We want all Gameware Europe websites to be safe and fun as well as an entertaining and educational place to visit for visitors of all ages. While we make every effort to ensure the safety and privacy of our visitors, we encourage parents to monitor the internet use of their young children and to remind them never to give personal information to other users on the internet. We also encourage our young users to ask permission before making purchases or submitting forms of any kind and hope that parents will request the same. We do not, as a matter of course, edit or disclose the contents of any private communication unless the communication contains language considered inappropriate or obscene or unless the communication has been provided to us with the express intention of offering it for publication. Information Use Registration The personal information you provide on registration will allow us to alert you to new products, features, and enhancements; special offers; upgrade opportunities and other information that we think you would appreciate receiving. We may use your personal information for internal marketing and demographic analysis, so that we can consistently improve our sites and products to meet our visitors needs better. Order This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, the contact information is used to get in touch with the user. Sharing We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We provide product registration information to our publishers and distributors and to third party developers when you purchase products from them. Where we partner with another party to provide specific services, when the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may disclose personal information to the extent required by law, court order, or as requested by other government or law enforcement authority. Links This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website. Security This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline. Offline All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Additionally, the servers that we store personally identifiable information on are kept in a secure facility within a locked cabinet. These servers are further protected from electronic attack by a number of security layers. If you have any concerns about the security at our website, you can send an email to info@gamewaredevelopment.com. Information Emails We send all new members a welcoming email to verify their username and initial or changed password. Established members will occasionally receive information on products, services, special deals, and an email newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our Opt-Out on the next page. However we may have to mail all users from time to time in the event of service changes. Site and Services Updates We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or telephone. Correction/Updating Personal Information If for any reason you are concerned that the personal information maintained by Gameware Development is not correct or you wish to have your name removed from our records, please contact us by email or post at: Gameware Europe Ltd. St John’s Innovation Centre Cowley Road Cambridge CB4 0WS. We will be happy to review, update or remove information as appropriate. Opt-Out Where possible, our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by changing options in their user account or can contact customer support at the address above. Exclusion for Job Postings Gameware Europe allows potential candidates for job opportunities to submit their resumes online. Please note that the personally identifiable information collected from resumes is not subject to the Privacy Policy. However, such information will only be used for evaluating the candidate's application for job opportunities at Gameware Europe. Data Protection Registry The Data Protection Registry states that personal data shall: Be obtained and processed fairly and lawfully Be held only for lawful purposes which are described in the register entry Be used or disclosed only for those or compatible purposes Be adequate, relevant and not excessive in relation to the purpose for which they are held Be accurate and, where necessary, kept up to date Be held no longer than is necessary for the purpose for which they are held Be able to allow individuals to access information held about them and where appropriate correct or erase it Be surrounded by proper security